Modern Slavery Statement

Modern Slavery and Human Trafficking Statement

Carpet Cleaning Balham is committed to conducting all aspects of its business ethically, responsibly, and in full compliance with applicable laws. This Modern Slavery Statement sets out the steps we take to prevent modern slavery and human trafficking in our operations and supply chains. We recognise that modern slavery is a grave violation of human rights and we are determined to play our part in eliminating it.

This statement covers our activities for the most recent financial year and applies to all employees, contractors, temporary staff, and suppliers who provide goods or services to Carpet Cleaning Balham.

Our Business and Supply Chain

Carpet Cleaning Balham provides professional carpet, upholstery, and related cleaning services to residential and commercial customers. Our core activities are carried out by our directly employed staff and vetted contractors. Our supply chain includes providers of cleaning products, machinery, protective equipment, facilities, and ancillary services such as logistics and maintenance.

We acknowledge that certain parts of the cleaning and facilities sector can be at higher risk for labour exploitation. We therefore aim to understand and closely monitor our supply chain to minimise the risk of modern slavery.

Zero-Tolerance Approach to Modern Slavery

We maintain a clear zero-tolerance policy towards modern slavery, human trafficking, forced labour, and child labour in any part of our business or supply chain. We will not knowingly work with any organisation or individual that engages in, or is complicit in, such practices. Any breach of this policy by employees may result in disciplinary action, up to and including dismissal. Any breach by a supplier or contractor may lead to suspension or termination of our relationship.

Policies and Responsibilities

Our senior management is responsible for overseeing our approach to modern slavery and ensuring that appropriate procedures are in place. We are committed to integrating our anti-slavery stance into our wider governance, including recruitment, procurement, and health and safety practices.

Key internal policies relevant to modern slavery include our employment, recruitment, and whistleblowing arrangements, which are designed to ensure that individuals are employed voluntarily, paid fairly, and able to report concerns without fear of retaliation.

Supplier Due Diligence and Audits

We expect all suppliers to share our commitment to eradicating modern slavery. As part of our supplier due diligence, we assess the risk of modern slavery based on sector, geography, and the nature of goods or services provided. We prioritise engagement with suppliers in higher risk areas to gain assurance that robust labour practices are in place.

Where appropriate, we conduct supplier audits or request documented evidence demonstrating compliance with labour and human rights standards. This may include verification of employment conditions, working hours, wage practices, and access to grievance mechanisms. We reserve the right to conduct site visits, request corrective action plans, and require evidence of remedial steps where concerns are identified.

Training and Awareness

We aim to raise awareness among our staff and managers about modern slavery indicators, particularly for those involved in recruitment, procurement, or contractor management. Training and guidance help our team recognise warning signs such as restriction of movement, retention of identity documents, or signs of coercion and exploitation.

Reporting Channels and Whistleblowing

Carpet Cleaning Balham encourages all employees, contractors, and other stakeholders to report any concerns or suspicions related to modern slavery. Concerns can be raised through internal reporting lines, directly to management, or through our whistleblowing arrangements, which allow for confidential and good-faith reporting.

We do not tolerate victimisation or retaliation against anyone who raises a concern or participates in an investigation. All reports will be taken seriously, reviewed promptly, and investigated where appropriate. Where necessary, we will cooperate with law enforcement or relevant authorities.

Continuous Improvement and Annual Review

We recognise that combating modern slavery is an ongoing process that requires continuous vigilance and improvement. Each year, senior management will review this statement, our controls, and any incidents or concerns raised. The review will consider changes in our business, feedback from stakeholders, and evolving best practice.

Following the annual review, we will update this statement and, where appropriate, enhance our procedures, training, and supplier engagement activities to strengthen our response to modern slavery risks. This statement has been approved by the management of Carpet Cleaning Balham and will be reviewed and published annually.